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Price: USD $75.00

Purchase this activity to unlock it.

Duration: 1 hour

Location: Online via Zoom

Program Description:

The testimony of witnesses can be effective in establishing facts. However, witnesses also can be unpredictable and do unexpected harm to your case. Select your witnesses carefully and prepare them thoroughly. Start with a strong witness and end with a strong witness. Your witnesses should give testimony that reveals your theory of the case. In this webinar, you will learn the do's and don'ts for witness preparation and examination to present to your Arbitrator. AAA Experienced Labor Arbitrators will provide information on selecting witnesses, how to prepare your witness, the guidelines for testifying as a witness and establishing credibility in a witness, the importance of direct and cross-examination and the effects of stress on a witness. Most importantly, they will share tips you won't find in a textbook.


Abigail R. Levy, Esq. – AAA Labor Arbitrator
Jules I. Crystal, Esq. – AAA Labor Arbitrator
Moderator: Janice Holdinski, American Arbitration Association, VP of Labor

CLE Information:

West LegalEdcenter is procuring continuing legal education (CLE) credits on behalf of American Arbitration Association.  This program is available for CLE credits in California, Connecticut, Illinois, Massachusetts, New York, Ohio, Pennsylvania and Texas. Credit amounts vary by attendance verification and jurisdictional rules and cannot be confirmed in advance of the program.

AAA Education Scholarships Available:

As part of its long-standing, ongoing education mission, the American Arbitration Association grants a limited number of scholarships that cover the cost of educational program registration for content on this website. To inquire about our scholarship program, please e-mail us at