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Price: USD $75.00

Purchase this activity to unlock it.

Duration: 1 hour

Location: Online via Zoom

Program Description:

Interpreting the contract often provides great challenges and ambiguities. This webinar is designed to help the participant understand the importance of contract language in the arbitration agreement. Discussions will focus on issues such as precedent and past practice, politics, duty of fair representation, economics, standards of discipline, the problems in contract interpretation as well as an overview of the arbitration process. Attendees will learn to question the contract language and the importance of reviewing the entire grievance file to avoid ambiguous contract language. Experienced AAA Labor Arbitrators will examine the standards of contract interpretation from their perspectives, contract interpretation aids, and the role of the Arbitrator in interpreting contact language, using case scenarios and other current materials.


Jacquelin F. Drucker, Esq. - AAA Labor Arbitrator
Keith D. Greenberg, Esq. - AAA Labor Arbitrator
Moderator: Janice Holdinski, American Arbitration Association, VP of Labor

CLE Information:

West LegalEdcenter is procuring continuing legal education (CLE) credits on behalf of American Arbitration Association.  This program is available for CLE credits in California, Connecticut, Illinois, Massachusetts, New York, Ohio, Pennsylvania and Texas. Credit amounts vary by attendance verification and jurisdictional rules and cannot be confirmed in advance of the program.

AAA Education Scholarships Available:

As part of its long-standing, ongoing education mission, the American Arbitration Association grants a limited number of scholarships that cover the cost of educational program registration for content on this website. To inquire about our scholarship program, please e-mail us at