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Price: USD $95.00

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Processing a grievance, discussing the settlement of an arbitration case, or attempting to agree upon terms and conditions in a collective bargaining agreement all require negotiation. This course will provide practical tips and experience negotiating agreements through lectures, facilitated discussion, and participant exercise.

While the primary focus of this course lies in the collective bargaining process, it's important to note that negotiation is a universal skill, and the principles you'll learn here are transferable and applicable to negotiations in all aspects of life. Whether navigating complex business deals, resolving conflicts within a team, or making everyday decisions, the negotiation skills you develop in this course will undoubtedly enhance your ability to reach mutually beneficial agreements and achieve your goals effectively.

Experienced faculty will provide a glimpse at negotiating, how to prepare for negotiations, and a brief overview of the negotiation process, including strategies, styles, opening concessions, and closing and gaining commitment.


Richard McNeill, Jr. - AAA Labor Arbitrator
Melissa Atkins Esq. - Partner, Obermayer
Pamela VanFossen Esq. - Associate Attorney - Masano Bradley
Facilitator: Kenneth Egger


As part of its long-standing, ongoing educational mission, the American Arbitration Association grants a limited number of scholarships that cover the cost of educational program registration. Scholarship eligibility is limited to students, government workers, retired professionals, arbitrators/mediators who are no longer active on the AAA roster, and others as may be determined by the AAA. To request a registration fee scholarship, please send an email to Include your current position and affiliation, and a brief description of the basis for your registration fee scholarship request. The American Arbitration Association reserves the right to grant or deny any request based on the information provided by the requesting individual and available space in the program.


West LegalEdcenter is procuring continuing legal education (CLE) credits on behalf of American Arbitration Association. This program is available for CLE credits in Pennsylvania. Credit amounts vary by attendance verification and jurisdictional rules and cannot be confirmed in advance of the program.