Millions of consumer purchases take place each year. It is inevitable that some of these transactions will result in disagreements between consumers and businesses. Sometimes these disputes are resolved by arbitration. In this 90-minute recorded webinar, lawyer Allan Marain and AAA Director of Consumer ADR Operations Cathe Stewart provide a comprehensive overview of consumer arbitration practice and procedure, with special focus on consumer arbitrations administered by the American Arbitration Association under its recently revised Consumer Arbitration Rules. This program covers the following: What is consumer arbitration?

The AAA does not offer CLE in any jurisdiction for our online programs, but you may be able to use a copy of the certificate available at the conclusion of the course to submit for CLE credit on your own (we recommend that you confirm availability of CLE in your jurisdiction for this type of course).