On-Demand Library

Program TitleTopic
A Practical Guide To The Consumer Arbitration ProcessArbitrationRecorded WebinarA link to this recorded webinar's supplemental material appears at left.  You may download the materials once you have registered for the recording. 90 Minutes Millions of cons...Complimentary PresentationsView Details
AAA A La Carte ServicesArbitrationRecorded Webinar9 Minutes The American Arbitration Association® is well known for specializing in beginning-to-end administered arbitration as a cost-effective alternative to litigation. While t...Complimentary PresentationsView Details
AAA’s Administrative Review CouncilArbitrationRecorded Webinar19 Minutes In 2013, the American Arbitration Association® created the Administrative Review Council (ARC) to resolve certain administrative issues arising on large, complex domes...Complimentary PresentationsView Details
Addressing the Challenges of Demanding Arbitrations: Part 1 ~ The Pre-Hearing LandscapeArbitrationRecorded Webinar110 Minutes Arbitration can be a quick, efficient, fair and cost-effective process for the final resolution of almost any dispute. However, roadblocks to accessing arbitration’s ...Construction,Commercial,EmploymentView Details
Addressing the Challenges of Demanding Arbitrations: Part 2 ~ The Hearing Phase, the Award, and BeyondArbitrationRecorded Webinar90 MinutesArbitration can be a quick, efficient, fair and cost-effective process for the final resolution of almost any dispute. However, roadblocks to accessing arbitration’s ple...Construction,Commercial,EmploymentView Details
Administered vs. Ad Hoc Arbitration - Which Should You Choose?ArbitrationRecorded Webinar60 Minutes Counsel who lack a thorough understanding of arbitration are often unwilling to trust the process and may be inclined to resort to the “comfort zone” of litigation. Ef...Complimentary PresentationsView Details
Arbitral ImmunityArbitrationRecorded Webinar60 Minutes  Arbitral immunity refers to the immunity that is extended to arbitrators for acts arising from and within the scope of their arbitral functions. The arbitrator’s role...Construction,Commercial,EmploymentView Details
Arbitrating Blockchain, Smart Contract & Smart Legal Contract DisputesArbitrationRecorded WebinarTime: 100 Minutes The future of contracting is here. The webinar addresses block chains, smart contracts and smart legal contracts from a very high, yet informative level designe...CommercialView Details
Arbitrating in the Cyber World of Cryptocurrency and Blockchain RegimesArbitrationRecorded WebinarAAA Arbitrator Ernest Badway and securities expert, Kristen Howell, explore the interesting interplay of cryptocurrency, distributed ledger, blockchain, and cyber security environ...CommercialView Details
Arbitrating Technology DisputesArbitrationRecorded Webinar75 Minutes ARBITRATING TECHNOLOGY DISPUTES   Peter Michaelson & Sherman Kahn                                   Technology disputes typically involve intellectual property iss...CommercialView Details
Arbitration of Disputes in Government Contracting ArbitrationRecorded Webinar75 Minutes Private companies that contract with each other to pursue or perform government contracts are hardly immune from encountering disagreements among themselves. Much like...Complimentary PresentationsView Details
Arbitration Update 2019ArbitrationRecorded Webinar104 Minutes Various aspects of arbitration remain hot topics from a legal perspective and warrant continued close scrutiny by ADR professionals. The limited role the courts play ...Construction,Commercial,EmploymentView Details
Arbitrator Subpoenas - Are They Worth the Paper They're Printed On? ArbitrationRecorded Webinar75 Minutes Under many arbitration statutes, the arbitrator can issue subpoenas either at the request of a party or independently. There are, however, numerous challenges, frustra...Construction,Commercial,EmploymentView Details
Arbitrator Technology and Case Management PracticesArbitrationRecorded WebinarIn this 60-minute recorded webinar moderated by Steven K. Andersen, ICDR Canada, Canadian arbitrators and advocate professionals Tina Cicchetti (Cicchetti Arbitration), Christina ...International,Commercial,Complimentary PresentationsView Details
Best Practices for Counsel: Mediating and Arbitrating The Complex Commercial CaseMediation & ArbitrationRecorded Webinar60 Minutes Large complex commercial disputes often involve multiple parties and contracts, intensive and complicated factual scenarios, and high financial stakes (usually in exce...CommercialView Details
Best Practices In Commercial ArbitrationArbitrationRecorded Webinar60 Minutes As an advocate, you want to present the strongest case before an arbitrator that you possibly can for your client. You might be surprised, however, at the mistakes tha...CommercialView Details
Business Essentials - Starting, Establishing and Growing Your Dispute Resolution PracticeMediation & ArbitrationRecorded Webinar120 Minutes In the last decade or so, the alternative dispute resolution (ADR) field has grown enormously. During this same period, the number of professionals servicing this gro...Construction,Commercial,EmploymentView Details
Can We Reach a Fair Settlement? Resolving Construction Disputes Mediation & ArbitrationRecorded Webinar50 Minutes As the adage goes, “A good settlement is one in which neither party is happy”. Parties in construction disputes need to adjust expectations and how they approach settl...ConstructionView Details
Clarity in Award Writing ArbitrationRecorded Webinar60 Minutes Reasoned awards have become the standard rather than the exception in arbitration. One result is that, increasingly, advocates may use reasoned awards to try to vacate...Construction,Commercial,EmploymentView Details
Consolidation and Joinder In Construction Arbitration - Ignorance Is Not BlissArbitrationRecorded Webinar90 Minutes This 90-minute recorded webinar examines the new rules for consolidation and joinder, what constitutes appropriate use, and how arbitrators should respond to inappropr...ConstructionView Details
Construction Mediation and the User Experience: Pathways to Settlement and SatisfactionMediationRecorded WebinarA link to this recorded webinar's supplemental material appears at left.  You may download the materials once you have registered for the recording. 90 Minutes Construction ind...ConstructionView Details
Dealing With the Pro Se Party in Mediation and ArbitrationMediation & ArbitrationRecorded Webinar90 Minutes   Using the American Arbitration Association® Commercial Rules as the governing procedures, the speakers provide practical solutions to issues that commonly arise whe...Construction,Commercial,EmploymentView Details
Dispositive Motions in Arbitration - Best Practices for Advocates & ArbitratorsArbitrationRecorded Webinar90 minutes When it comes to dispositive motions, certainly a claim made in arbitration could be just as suitable for disposition without a full evidentiary hearing as a claim mad...Construction,Commercial,EmploymentView Details
Does the Federal Arbitration Act Preempt State Laws Banning the Mandatory Arbitration of Sexual Harassment Claims?ArbitrationRecorded Webinar30 Minutes Recent New York State law prohibits mandatory arbitration provisions in sexual harassment claims. The law also makes mandatory arbitration clauses for sexual harassmen...Complimentary PresentationsView Details
Drafting Arbitration Clauses - The Basics and BeyondArbitrationRecorded Webinar45 Minutes The value of a well-written, customized arbitration clause cannot be overestimated, especially in light of the courts’ continued enforcement of arbitration agreements ...Complimentary PresentationsView Details
Effective Use of Dispute Resolution BoardsOther ADRRecorded Webinar90 Minutes Dispute Resolution Boards (DRBs) provide a confidential forum and experts familiar with the technical issues associated with a construction project in order to prevent...Complimentary PresentationsView Details
Exercises for Improving Impartiality: Becoming a Better Arbitrator ArbitrationRecorded Webinar30 Minutes The most fundamental attribute of an arbitrator should be their ability to assess evidence and make decisions free from pre-conceived notions or biases. In a word: neu...Complimentary PresentationsView Details
Fundamentals of Effective Mediation AdvocacyMediationSelf-Paced Online StudyThis is a self-paced online study course you can take and complete at your leisure. It is designed to provide you with a comprehensive introduction to the mediation process in gen...Construction,Commercial,EmploymentView Details
Game-Changing Arbitration Cases - Impacts On Construction Arbitration ArbitrationRecorded Webinar90 Minutes AAA Rules and recent cases interpreting the Federal Arbitration Act significantly expand the powers of arbitrators to rule on important issues such as jurisdiction, ar...ConstructionView Details
Getting Started in ADR: A How To for Women AttorneysMediation & ArbitrationRecorded Webinar60 Minutes This 60-minute recorded roundtable discussion addresses the importance of diversity in the field of ADR featuring AAA/ICDR arbitrators Maureen Beyers, Melinda Jayson a...Complimentary PresentationsView Details
Grievance Processing - Contract AdministrationArbitrationRecorded Webinar1.75 Hours In this presentation, participants will learn from an experienced faculty about the important information and the essential facts needed to understand and administer t...LaborView Details
Grievance Processing - Elements of the Grievance ProceduresArbitrationRecorded Webinar60 Minutes In this presentation, participants will learn from experienced faculty about the intricate details that define the grievance procedures.  The faculty focuses on the fo...LaborView Details
Grievance Processing - Processing a GrievanceArbitrationRecorded Webinar2 hours 10 minutes In this presentation, participants will learn from our experienced faculty about guidelines and best practices when processing their next grievance.  There are...LaborView Details
Guided Choice ~ Innovations in Mediation to Get Better Settlements at Less CostMediationRecorded Webinar90 Minutes   Most complex commercial disputes settle before awards and judgments. Yet, in court and often in arbitration, today’s litigation community often resists serious sett...Construction,Commercial,EmploymentView Details
How To Help Your ArbitratorArbitrationRecorded Webinar90 minutes Arbitration is intended to be an expeditious, cost-effective and just method of dispute resolution.  It also provides the flexibility to shape and conduct a proceeding...Complimentary Presentations,LaborView Details
How You Can Make the Most of Mediation’s Global Growth MediationRecorded WebinarA link to this recorded webinar's supplemental material appears at left.  You may download the materials once you have registered for the recording. 60 Minutes The use of media...Construction,Commercial,EmploymentView Details
Impasse: Mediating in the Red ZoneMediationRecorded Webinar90 Minutes As in a football game, even when you’ve advanced the ball with relative ease, there comes a point in every mediation where neither can side can or will make another mo...Construction,Commercial,EmploymentView Details
Imposing Sanctions in Arbitration - Just How Far Can You GoArbitrationRecorded Webinar60 minutes Traditionally, the matter of sanctions in arbitration has been a murky one. While the courts have wielded largely unrestricted power to enforce rules and orders, the a...Construction,Commercial,EmploymentView Details
Introducing Documentary Evidence in ArbitrationsArbitrationRecorded Webinar80 Minutes The ground rules pertaining to evidence in arbitration can be unexpected for those not familiar with the arbitral environment, and while arbitration is less formal tha...Complimentary PresentationsView Details
Labor Grievance Processing Webinar SeriesArbitrationRecorded WebinarTotal Series Time: Approximately 5 hours The effective presentation of a grievance in arbitration often depends upon the work done earlier in the grievance process.  Most contrac...LaborView Details
Legal Terms for Non-LawyersArbitrationRecorded Webinar50 Minutes This 50-minute recorded webinar is specifically designed to provide arbitrators (or other participants in an arbitration proceeding) who have no education or traini...Complimentary PresentationsView Details
Mediation Advocacy: How to Get the Most Out of Your Next MediationMediationRecorded Webinar60 Minutes Too many litigators fail to understand that effective mediation advocacy is not the same as zealous litigation advocacy.  In this focused, 60-minute recorded webinar f...Construction,Commercial,EmploymentView Details
Motion Practice Under AAA Rules: What You Need to KnowArbitrationRecorded Webinar60 Minutes Dispositive motions in arbitration may be just as appropriate—and may be just as beneficial from a time and cost standpoint--as those made in court. Yet, there remains...Construction,Commercial,EmploymentView Details
Navigating the Evidence & Discovery Roadmap in Arbitration ArbitrationRecorded Webinar90 Minutes Arbitration is less formal than litigation, and arbitrators are not required to follow the rules of evidence. At the same time, many of the rules of evidence are groun...Construction,Commercial,EmploymentView Details
Neutral Selection for Regular Track Cases: Tips From the Front LineMediation & ArbitrationRecorded Webinar55 Minutes This 55-minute recorded webinar addresses the selection of arbitrators and mediators for Regular Track cases.  This presentation, conducted by two very knowledgeable a...Complimentary PresentationsView Details
Neutral Selection for the Large Arbitration Case: Tips From the Front LineMediation & ArbitrationRecorded Webinar146 Minutes This 146-minute recorded webinar addresses the selection of arbitrators and mediators for large cases.  This highly detailed presentation, conducted by two very knowl...Complimentary PresentationsView Details
People Skills and Mediation: Improving Communication and Avoiding ChaosMediationRecorded Webinar75 Minutes     Mediators are leaders whose advanced leadership skills are crucial to the successful management of the mediation process. Central to the ability to conduct a prod...Complimentary PresentationsView Details
Practical Tips in Franchise Arbitration: With Speed, Fairness, and Cost in MindArbitrationRecorded Webinar105 Minutes The AAA® has implemented a number of tools to assist parties in more effectively managing their franchise arbitration cases. These enhancements include:   -  Access ...CommercialView Details
Preparing Your Arbitration Disclosures: What to Include in Your Disclosure LetterArbitrationRecorded Webinar21 Minutes There is an ongoing obligation on the part of arbitrators to disclose all information regarding involvement with any of the parties or their counsel, including any fin...Complimentary PresentationsView Details
Recent Rule Changes in International ArbitrationArbitrationRecorded Webinar60 Minutes A number of international arbitration institutions have issued revised rules in recent years.  The International Centre for Dispute Resolution (the international divis...International,Complimentary PresentationsView Details
Recommendations and Observations from a Lifetime in ArbitrationArbitrationRecorded Webinar50 Minutes In this 50-minute complimentary recorded webinar Arbitrator Norman Ashton Klinger shares a variety of valuable insights from his more than 40 years of experience as a ...Complimentary Presentations,LaborView Details
Return Arbitration to its ADR RootsArbitrationRecorded Webinar20 Minutes This 20-minute presentation highlights arbitration’s flexibility to provide parties in dispute with the opportunity to be creative in fashioning solutions that save ti...Complimentary PresentationsView Details
So You Want to Become a Mediator: Here’s What You Need to KnowMediationRecorded WebinarA link to this recorded webinar's supplemental material appears at left.  You may download the materials once you have registered for the recording. 60 Minutes Mediation as an ...Complimentary PresentationsView Details
Special Masters in Electronic DiscoveryArbitrationRecorded Webinar60 Minutes Disputes involving electronically stored information are expected to increase exponentially in both quantity and complexity.  These disputes relate to the preservation...Complimentary PresentationsView Details
The “How To” of Presenting Damages in ArbitrationArbitrationRecorded Webinar60 Minutes It may seem obvious that damages are a critical component of any arbitration. Yet, preparations to prove, resist, or mitigate damages often languish until the eve of t...Construction,CommercialView Details
The ICDR’s International Arbitration Rules - Assessing the Impact of the 2014 AmendmentsArbitrationRecorded Webinar60 Minutes The International Centre for Dispute Resolution was launched in 1996 as the international arm of the American Arbitration Association and provides administrative servi...International,Complimentary PresentationsView Details
The Nuts and Bolts of an Arbitration Hearing - Procedure, Evidence and Practicalities ArbitrationRecorded Webinar80 Minutes Arbitration hearings can be much more flexible than a trial in court. Experienced arbitrators and advocates know that the arbitration hearing often can be tailored to ...Construction,Commercial,EmploymentView Details
The Preliminary Hearing ArbitrationRecorded Webinar35 Minutes  The Preliminary Hearing can be used to position the management of a case on an efficient, economical and effective path. Attorneys representing clients in arbitration...Complimentary PresentationsView Details
Understanding the Stages of Arbitration and Why Each State is ImportantArbitrationRecorded Webinar60 Minutes Success in arbitration is attributable to a number of factors, including knowledge of the process by all participants. This webinar, presented by attorney and arbitrat...Construction,Commercial,EmploymentView Details
Using Guided Choice to Increase Satisfaction with the Value of MediatorsMediationRecorded Webinar102 Minutes Obtaining a positive result in mediation is important. Getting there in an efficient and expedited fashion is just as important to the business parties for whom effec...Construction,CommercialView Details
When Experts Come From Different Planets - Tips for Maximizing the Value of ExpertsArbitrationRecorded Webinar60 Minutes Expert testimony is a necessary part of many arbitrations that involve technical subject matter or complex economics and accounting. Parties and their advocates may pu...Construction,CommercialView Details
Writing Arbitration AwardsArbitrationRecorded Webinar80 Minutes The award is one of the most important reasons parties engage in arbitration. Relegating the award to an afterthought, and allowing the other elements of the hearing t...Construction,Commercial,EmploymentView Details
Labor Advocacy - Preparing for the Arbitration HearingArbitrationRecorded Webinar1 hour 55 minutes By listening to this presentation, participants will learn from our experienced faculty about how to prepare for their next arbitration case.   The faculty focu...LaborView Details
Labor Advocacy - Building Your Case for Arbitration ArbitrationRecorded Webinar2 hours 20 minutes By listening to this presentation, participants will learn from our experienced faculty about not only how to prepare for their next arbitration case, but also...LaborView Details
Labor Advocacy - Managing the Challenges of Presenting Your Case in Labor ArbitrationArbitrationRecorded Webinar2 hours By listening to this presentation, participants will learn from our experienced faculty about how to manage the many challenges that may occur while preparing your case f...LaborView Details
Labor Advocacy Webinar SeriesArbitrationRecorded WebinarTotal Series Time: Approximately 6 hours 15 minutes 1.  Labor Advocacy - Preparing for the Arbitration Hearing (1 hour 55 minutes) By listening to this presentation, participant...LaborView Details
Complex Technology and eDiscovery Disputes during COVID-19: How Special Masters Can HelpArbitrationRecorded Webinar60 Minutes Technology cases and eDiscovery disputes have gotten more complex since the coronavirus has transformed the workplace into primarily an online one, without the typical...CommercialView Details
The Best Defense is a Good Offense: Keys to Claims Prevention and MitigationArbitrationRecorded Webinar60 Minutes As owners and contractors alike become more sophisticated, the “usual suspects” still plague every project from a small apartment complex to a large oil and gas mega p...ConstructionView Details
How Do We Get the War Stories if We Are Never Allowed to Go to Battle?ArbitrationRecorded Webinar60 Minutes Young attorneys typically go from classrooms and textbooks (with relatively little practical experience before the day they are sworn in) to the shadow of computer scr...ConstructionView Details
Successful Delivery of Construction Projects in the US and AbroadArbitrationRecorded Webinar90 Minutes This recorded presentation discusses the characteristics of a successful construction project and looks at domestic and international contractual considerations as the...ConstructionView Details
Life Science Arbitration Clauses - Drafting Trends and Options ArbitrationRecorded Webinar75 Minutes The panel in this recorded webinar discusses trends in arbitration agreements and explore approaches to promote the efficient and cost effective resolution of domestic...CommercialView Details
Arbitrating Domestic and International Life Science DisputesArbitrationRecorded Webinar2 Hours 20 Minutes This is two-part recorded webinar provides practical tips for resolving domestic and international life science disputes.  In addition, it offers perspectives ...Construction,InternationalView Details
How to Effectively Deal With the 300 Change Order DisputeArbitrationRecorded Webinar60 Minutes We’ve all heard about the case involving tens if not hundreds of individual change orders that need to be decided. In this recorded webinar experienced construction in...ConstructionView Details