Education Services

This course will be delivered through online self-paced learning modules, and experiential practicum via Zoom.  Links will be sent prior to the first Zoom session and a syllabus will be provided.

This innovative, demonstration-based training is designed to equip today's busy ADR practitioner to achieve victory over the daunting technological and practical challenges inherent to leading productive online negotiations and mediations. The course is organized into nine (9) discrete, 75-minute practical application learning modules (i.e., 75-minute demonstration + panel critique and colloquy) and three (3) experiential learning practicums of 75 minutes each, for a total of 15.0 contact hours of course learning time. Applied virtual mediation learning demonstrations focus on four core skill sets: technology utilization, ethics, practice technique, and unique challenges. Attendees will discover the techniques that will advance them from “average” mediator to “master-class” practitioner.

The course will equip serious ADR practitioners of all types (negotiators, mediators, advocates, arbitrators, and industry professionals) to master the techniques required to lead negotiated problem solving in today's virtual marketplace!

COURSE DATES:

Week One
February 1-5, M-F: Learning Modules #1-3 (75 min. each, pre-recorded self-study)
February 6, Saturday: Experiential Practicum #1 (75 min., live, online, 10:00 – 11:15 am PT)

Week Two
February 8-12, M-F: Learning Modules #4-6 (75 min. each, pre-recorded self-study)
February 13, Saturday: Experiential Practicum #2 (75 min., live, online, 10:00 - 11:15 am PT)

Week Three
February 15-19, M-F: Learning Modules #7-9 (75 min. each, pre-recorded self-study)
February 20, Saturday: Experiential Practicum #3 (75 min., live online, 10:00 – 11:15 am PT

Master-Class Practitioner Certificate:
Registrants completing all nine learning modules and three live online practicums will receive a “Master Practitioner” certificate of completion.

TOPICS:

Module 1
Anatomy of a Virtual Mediation: Technological and Practical Mediation Prep – Assessing/Navigating Online Platforms

Module 2
Anatomy of a Virtual Mediation: Nuances in Online Communication, Online Etiquette, and Online Ethics

Module 3
Anatomy of a Virtual Mediation: Mastering Process Phase I -- Pre-Mediation Prep

Module 4
Anatomy of a Virtual Mediation: Mastering Process Phase II – Openings

Module 5
Anatomy of a Virtual Mediation: Mastering Process Phase III -- Exploration

Module 6
Anatomy of a Virtual Mediation: Further Pre-Mediation Prep -- Additional Party Considerations and Multi-party Dynamics (Process Phase I in a Multi-Party Environment)

Module 7
Anatomy of a Virtual Mediation: Re-engaging the Joint Session and Party Explorations (Process Phases II and III in a Multi-Party Environment)

Module 8
Anatomy of a Virtual Mediation: Mastering Process Phase IV - Bargaining

Module 9
Anatomy of a Virtual Mediation: Mastering Process Phase V – Closure

CLE Information:

The AAA has not applied for, and is not offering, CLE for this series.  If you require CLE credit for this program, or if you are a professional in a discipline other than the practice of law, you will be able to request a certificate following attendance.  You may be able to submit the program on your own for credit and we recommend that you confirm application requirements with the appropriate licensing body.

Questions?

Please contact Michael Rodriguez at CustomerService@AAAMediation.org or 877-250-0329.