Education Services

This course will be delivered through online self-paced learning modules, and experiential practicum via Zoom.  Links will be sent prior to the first Zoom session and a syllabus will be provided.

The technological and practical challenges crucial to leading productive online negotiations and mediations can be daunting to today’s busy ADR practitioners. This innovative, demonstration-based training unpacks the toolbox of required proficiencies. With a focus on four-core skill sets–technology utilization, ethics, practice technique, and unique challenges– attendees will discover the techniques to advance them from “average” to “master-class” practitioner!

The course is organized into nine 75-90 minute recorded sessions and three 90-minute live, interactive practicums.

COURSE DATES:

Week One
April 11-15, M-F: Learning Modules #1-3 (75-90 min. each, pre-recorded self-study)
April 16, Saturday: Experiential Practicum #1 (90 min., live, online, 10:00 – 11:30 am PT)

Week Two
April 18-22, M-F: Learning Modules #4-6 (75-90 min. each, pre-recorded self-study)
April 23, Saturday: Experiential Practicum #2 (90 min., live, online, 10:00 - 11:30 am PT)

Week Three
April 25-29, M-F: Learning Modules #7-9 (75-90 min. each, pre-recorded self-study)
April 30, Saturday: Experiential Practicum #3 (90 min., live online, 10:00 – 11:30 am PT)

Master-Class Practitioner Certificate:
Registrants completing all nine learning modules and three live online practicums will receive a “Master Practitioner” certificate of completion.

TOPICS:

Module 1
Anatomy of a Virtual Mediation: Technological and Practical Mediation Prep – Assessing/Navigating Online Platforms

Module 2
Anatomy of a Virtual Mediation: Nuances in Online Communication, Online Etiquette, and Online Ethics

Module 3
Anatomy of a Virtual Mediation: Mastering Process Phase I -- Pre-Mediation Prep

Module 4
Anatomy of a Virtual Mediation: Mastering Process Phase II – Openings

Module 5
Anatomy of a Virtual Mediation: Mastering Process Phase III -- Exploration

Module 6
Anatomy of a Virtual Mediation: Further Pre-Mediation Prep -- Additional Party Considerations and Multi-party Dynamics (Process Phase I in a Multi-Party Environment)

Module 7
Anatomy of a Virtual Mediation: Re-engaging the Joint Session and Party Explorations (Process Phases II and III in a Multi-Party Environment)

Module 8
Anatomy of a Virtual Mediation: Mastering Process Phase IV - Bargaining

Module 9
Anatomy of a Virtual Mediation: Mastering Process Phase V – Closure

AAA EDUCATIONAL PROGRAM SCHOLARSHIPS AVAILABLE
As part of its long-standing, ongoing educational mission, the American Arbitration Association grants a limited number of scholarships that cover the cost of educational program registration. Scholarship eligibility is limited to students, government workers, retired professionals, arbitrators/mediators who are no longer active on the AAA roster, and others as may be determined by the AAA. To request a registration fee scholarship, please send an email Scholarships@adr.org. Include your current position and affiliation, and a brief description of the basis for your registration fee scholarship request. The American Arbitration Association reserves the right to grant or deny any request based on the information provided by the requesting individual and available space in the program.

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CLE Information:

The AAA has not applied for, and is not offering, CLE for this series.  If you require CLE credit for this program, or if you are a professional in a discipline other than the practice of law, you will be able to request a certificate following attendance.  You may be able to submit the program on your own for credit and we recommend that you confirm application requirements with the appropriate licensing body.

Questions?

Please contact Michael Rodriguez at CustomerService@AAAMediation.org or 877-250-0329.