Education Services

Mediator Essentials: Skills for Facilitating Negotiated Agreements

Session ID: 19MEDB006

  • Start Date

    December 10, 2019 8:30 AM (PST)
  • End Date

    December 13, 2019 3:00 PM
  • Duration

    4 days
Registration Status: WAITLIST

Registration for this program closes on December 02, 2019 11:55 PM

Registration Fee
Price (USD)
General $1,695.00
AAA Panelist $1,495.00

Refund Policy

Refunds (less a $75 administrative fee) are available if a written cancellation request is received no later than 10 business days before the start of the program. Substitution of attendees can be made at any time.


Los Angeles Regional Office
725 S. Figueroa Street
Suite 400
Los Angeles, CA  90017

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Other Available Sessions

Location Dates Format Status View
New York, NY 10/22/2019 - 10/25/2019 Classroom WAITLIST  
Philadelphia, PA 11/12/2019 - 11/15/2019 Classroom OPEN  

Faculty and Summary

Harold Coleman
Harold Coleman , Jr., a Division of the American Arbitration Association
Los Angeles, CA

Neil Carmichael
Neil Carmichael

American Arbitration Association
Charlotte, NC

This 32-hour course is specifically designed to provide a comprehensive immersion in the essential skills and knowledge required of all mediators.  The course curriculum provides the instruction widely viewed as the standard introductory training needed for practicing mediators.

Through engaging dialogue, interactive exercises and simulated mediations facilitated by a faculty of experienced mediators, you will not only acquire vital knowledge about mediation theory, practice and techniques, but also begin developing the skills indispensable to being an effective mediator.

Slightly shorter than its very popular 40-hour predecessor, the course is offered over four consecutive days (Tuesday – Friday) and is designed to appeal to a variety of learning styles.  

The course is open to anyone interested in the field of mediation.  Legal training and education or prior experience with mediation, while helpful, are not necessary to fully participate in and benefit from all the course has to offer.  The registration fee includes all course materials, a continental breakfast and lunch each day.

If you are interested in joining a specific mediation panel, you should check with the appropriate governing body to inquire whether this course satisfies that panel's training requirements.  To view the Course Agenda click the link at left.

Comments from prior attendees:

"The course exceeded my already high expectations given the exemplary reviews that encouraged me to enroll."

"I don't believe that I've ever attended a course that kept my attention and interest as continuously as this one."

"While I have attended my share of professional development courses, I have never found myself so immersed in a program or in tune with the other attendees as the Essentials program.  Thanks for crafting a course that was as engaging and interactive from the very first exercise."

"As pleased as I was with earlier mediation training, this course was more comprehensive and interactive.”

“The course exceeded my expectations in all respects.  It was very engaging and all presenters added great value.  I would highly recommend this course.”  

“I am starting from zero in this field and feel this course catapulted me forward in relevant knowledge.”

“I learned a tremendous amount (about both mediation and myself) and I am brimming with thoughts and ideas about how to begin leveraging the mediation skill-set to expand my services platform and make myself a better all-around lawyer.”

“Excellent!  Amazing how real the simulations felt.  The interactions are genuine and compelling.”

“Great perspectives, practical advice, well-articulated.  I'd recommend this course without reservation.”

“Each member of the faculty was well-prepared, very clear, articulate, and highly knowledgeable.”  


 part of its long-standing, ongoing educational mission, the American Arbitration Association grants a limited number of scholarships that cover the cost of educational program registration. Scholarship eligibility is limited to students, government workers, retired professionals, arbitrators/mediators who are no longer active on the AAA roster, and others as may be determined by the AAA. To request a registration fee scholarship, please send an email to Include your current position and affiliation, and a brief description of the basis for your registration fee scholarship request. The American Arbitration Association reserves the right to grant or deny any request based on the information provided by the requesting individual and available space in the program.


If you are an AAA Panelist please note this program does not satisfy your annual Arbitrator Continuing Education requirement.


Hotel Information

No specific arrangements have been made with area hotels.  Those coming from out of town are encouraged to check one or more travel sites, i.e. Travelocity,, etc. to find accommodations meeting their specific needs.


CLE Information:

West LegalEdcenter is procuring continuing legal education (CLE) credits on behalf of American Arbitration Association.  This program is available for CLE credits in California, New York, and Pennsylvania.  Credit amounts vary by attendance verification and jurisdictional rules.


Please contact AAA Education Services at or 212-716-3977.