Education Services

Mediator Essentials: Skills for Facilitating Negotiated Agreements

Session ID: 19MEDB005

Mediator Essentials: Skills for Facilitating Negotiated Agreements


  • Start Date

    November 12, 2019 8:30 AM (EST)
  • End Date

    November 15, 2019 3:00 PM
  • Duration

    4 days
Course Full
Registration Status: FULL

Registration for this program closes on November 04, 2019 11:55 PM

Registration Fee
Price (USD)
General $1,695.00
AAA Panelist $1,495.00

Refund Policy

Refunds (less a $75 administrative fee) are available if a written cancellation request is received no later than 10 business days before the start of the program. Substitution of attendees can be made at any time.


AAA Philadelphia Regional Office
230 South Broad Street
12th Floor
Philadelphia, PA  19102

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Faculty and Summary

Harold Coleman
Harold Coleman , Jr., a Division of the American Arbitration Association
Los Angeles, CA

Neil Carmichael
Neil Carmichael

American Arbitration Association
Charlotte, NC



At the present time, there have been no changes to the posted schedule.  That said, we are monitoring the COVID-19 policies of the applicable states and venues in conjunction with our own internal policies.  Any sessions that are cancelled, or changed to an online format, will be done so no later than 30 days in advance of the session start date.  The posted information for any sessions that go forward will provide all applicable information.   


This 32-hour course, provides a comprehensive immersion into the essential skills and knowledge required of all mediators. The standard curriculum provides the needed introductory training for practicing mediators and appeals to a variety of learning styles.  Legal training and education or prior experience with mediation, while helpful, are not necessary to fully participate in and benefit from all the course has to offer. 

Through engaging dialogue, interactive exercises and simulated mediation facilitated by a faculty of experienced mediators, you'll acquire:

     • vital knowledge about mediation theory, practice and techniques; and
     • indispensable skills to mediate effectively.

In addition to all course materials, a continental breakfast and lunch each day, the course registration fee includes a complimentary one (1)-year basic subscription to AAA® (, an AAA technology innovation that provides training opportunities to both aspiring and experienced mediators, assists them with developing/marketing their practices, and connects them with a global community of users, practitioners, academics and ADR thought leaders.

If you are interested in joining a specific mediation panel, you should check with the appropriate governing body to inquire whether this course satisfies that panel's training requirements. 

To view the Course Agenda, click the link under the "In-Person Program" image above. 


     “This is the 23rd ADR program I have attended – and (by far) the best.  The faculty were outstanding in every respect: well-prepared, hard-working, enthusiastic, and informative.”

     "The faculty was tremendous.  I got far more out of the course than even my high expectations coming in would have predicted."

     “The course was extremely thorough and intense.  The faculty gave us an astonishing amount of practical advice and tools.  Overall, an excellent course.”

     "Outstanding course – very intensive.  The course provided me with the basic information and skills to understand how to properly conduct a mediation."

     “Overall, one of the most informative and valuable courses I’ve ever attended.  I was exhausted every night, but filled with fantastic theories and guidance towards mediation skills.  I would definitely recommend this course to others.”

     “I had been looking forward to this course for a long time and it did not disappoint.”

     “I liked the enthusiasm, passion, and compassion of the trainers.  They were extremely knowledgeable and answered every question in a thoughtful manner.  They gave us real world tools which will make us better practitioners. The amount of preparation was evident and appreciated.”

     "Very professional; stuck to the schedule; realistic simulations.”

     “Excellent course. One of the most content-filled continuing education programs I have attended.”

     “I liked the format – substantive lectures followed by practical sessions. The application of a discussion of theory is rare and very valuable.”

     “I learned a tremendous amount (about both mediation and myself) and I am brimming with thoughts and ideas about how to begin leveraging the mediation skill-set to expand my services platform and make myself a better all-around lawyer.”

     “Excellent! Amazing how real the simulations felt. The interactions are genuine and compelling.”

     “Great perspectives, practical advice, well-articulated. I'd recommend this course without reservation.”

 part of its long-standing, ongoing educational mission, the American Arbitration Association grants a limited number of scholarships that cover the cost of educational program registration. Scholarship eligibility is limited to students, government workers, retired professionals, arbitrators/mediators who are no longer active on the AAA roster, and others as may be determined by the AAA. To request a registration fee scholarship, please send an email to Include your current position and affiliation, and a brief description of the basis for your registration fee scholarship request. The American Arbitration Association reserves the right to grant or deny any request based on the information provided by the requesting individual and available space in the program.

If you are an AAA Panelist please note this program does not satisfy your annual Arbitrator Continuing Education requirement.


Hotel Information

No specific arrangements have been made with area hotels.  Those coming from out of town are encouraged to check one or more travel sites, i.e. Travelocity,, etc. to find accommodations meeting their specific needs.


CLE Information:

West LegalEdcenter is procuring continuing legal education (CLE) credits on behalf of American Arbitration Association.  This program is available for CLE credits in California, New York, and Pennsylvania.  Credit amounts vary by attendance verification and jurisdictional rules.

This mediation training is approved for 24 hours of Initial Mediation Training under Part 146 by the New York State Unified Court System’s Office of ADR Programs. Final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is either approved or pending approval does not guarantee placement on a local court roster.  For additional information about Part 146 visit


Please contact AAA Education Services at or 212-716-3977.