Grievance Processing - Processing a Grievance

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Session ID: 20PRW009

Grievance Processing - Processing a Grievance


Registration Status: Open

Registration for this program closes on

Registration Fee
Price (USD)
General $50.00

Note that, where permitted by law, a 3% surcharge will be assessed on payments made by credit card; all such processing fees are non-refundable.


Online Course

Recorded Webinar

  • Date

    Always Available
  • Duration

    Self Paced
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Faculty and Summary

Angie Hamada
Angie C.Hamada

Allison, Slutsky & Kennedy
Chicago, IL

Lisa Kohn
Lisa S.Kohn

Chicago, IL

Julie Trester
Julie L.Trester

Cozen O'Connor
Chicago, IL

2 hours 10 minutes

In this presentation, participants will learn from our experienced faculty about guidelines and best practices when processing their next grievance.  There are three parts to the course:

Part 1 - The Union Perspective

Part 2 - The Management Perspective

Part 3 - The Seven Tests of Just Cause

The presentation focuses on the following topics:

  • Preventing Grievances
  • Grievance Investigation
  • Presenting Grievances – Thorough Investigation
  • Conducting the Grievance Meeting
  • Proper Documentation 
  • Just Cause

Some of the questions addressed by the faculty are:  How can employers avoid grievances?  How can unions avoid grievances?  What are the union and management perspectives when investigating a grievance?   What facts do you need to verify and support the grievance?  What are the criticisms of the seven tests of just cause?  

Who Should Attend?

Labor and management representatives in both private and public sectors, including union representatives, human resources professionals, supervisors, employee relations staff, attorneys, shop stewards, business agents, and individuals who assist advocates in the preparation and presentation of evidence for labor arbitration cases.

Launching the Course After Registration

If you purchase this recorded webinar you will receive a confirmation email containing a link to the course.  You will click the course link in that email or copy and paste the link into your browser to launch the course.  


CLE Information:

CLE is currently not offered on AAA recorded webinars.  Some jurisdictions will allow CLE credit for online programs, and we suggest that you confirm CLE credit availability for this type of program with the appropriate state CLE regulator.  A Certificate of Attendance will be provided upon request.


Please contact AAA Education Services at or 212-716-3977.