Education Services

60 Minutes

In this presentation, participants will learn from experienced faculty about the intricate details that define the grievance procedures.  The faculty focuses on the following topics:

• Defining a Grievance
• Assessment of Grievances
• Drafting Your Grievance
• Contents of a Grievance
• Answering a Grievance
• Filing your Grievance

Some of the questions addressed by the faculty are:   What are the elements needed to define and draft a grievance?  When assessing a grievance, what should be considered?  What should the answer to the grievance include?  What should be considered when you file your grievance?   

Who Should Attend?

Labor and management representatives in both private and public sectors, including union representatives, human resources professionals, supervisors, employee relations staff, attorneys, shop stewards, business agents, and individuals who assist advocates in the preparation and presentation of evidence for labor arbitration cases.

Launching the Course After Registration

If you purchase this recorded webinar you will receive a confirmation email containing a link to the course.  You will click the course link in that email or copy and paste the link into your browser to launch the course.  

n/a

CLE Information:

CLE is currently not offered on AAA recorded webinars.  Some jurisdictions will allow CLE credit for online programs, and we suggest that you confirm CLE credit availability for this type of program with the appropriate state CLE regulator.  A Certificate of Attendance will be provided upon request.

Questions?

Please contact AAA Education Services at AAAEducation@adr.org or 212-716-3977.